The only reference i have seen to iriver was when i went into control panel, printers and hardware, add hardware. Wizard comes up press next it goes into search function and brings up the options yes have already connected hardware or no have not. Before hitting either option boot up story plugged in story and entered remote device connect. PRESS THE YES OPTION AND THERE IS THE IRIVER WITH A YELLOW EXCLAMATION MARK at the start of the list of installed hardware. Pressed next but shows hardware is working properly. Not my experience doesn't that been there is a problem. Under device manager it has always shown as usb mass storage and have removed and reinstalled numerous times but no good.