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OK, that "removable media" is probably the Story. Have you tried changing the drive letter anyway?
If that doesn't help, next step:
When you plug the iRiver in, and go into Device Manager, did I understand correctly that it has the yellow asterisk beside it? Click once on the device once (to highlight it) and choose remove. Remove it completely, shut down your PC and then restart it, and plug the Story back in, and see how you go.
(I'm trying to get the PC to recognise the Story afresh. I have one more suggestion after this, but it's a bit more involved.)
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