Quote:
Originally Posted by Steven Lake
Ok, I've had time to think about this and calm down a bit, and thus I think I'll keep my relationship with Astak alive for now. This is just *one* incident, and even though it hit me below the belt and hurt, and was most certainly a monumentally stupid decision on the part of management, it was just *one* screwup. So I guess I'll take them back into my good graces again and, instead of ranting and raving and sounding like a half crazed lunatic, I'll work (as I should have in the first place) to actually help them be a better company.
As a journalist, and an Open Source advocate, it's my duty to both report honestly on their products and customer service, as well as help them improve their corporate standing among customers, most especially in the FOSS world. And lastly, as a sci-fi author, it's my job to help them get better, so that they can ultimately grow and become hugely successful, which in turn then translates back to benefits to me, an author, and my books.
Sorry about the rant guys. Was it deserved? Probably. Was it the best thing to do? Probably not. Was there better ways to handle this? Yep. Am I going to try taking that other route instead now? Yeah. ^_^
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Dear All:
I agree with Steven that it is best to work with them. Most of you have invested in the device and it is a good one. While I think they also have a lot of learning to do... I also think it is in your interests to work with them to understand that the opinion and feelings of the public do count a hell of a lot!!
I, Robert B, am happy. Just suffered a horrible cold and finally got the right medication. Anyhow, I am out looking for a new job that I will love and it feels great to be free!! The knee continues to get stronger and the eBook industry (book and decice and sales) will improve sharply thru CES in early January!
That new 7 inch RIM Blackberry PlayBook looks pretty fine! 7 inch is the ideal size for a tablet and .9 pound is decent weight. You can read eBooks on that quite well and it has dual cameras. Not sure about the battery life! That may be a worthy topic of discussion!!
Bob