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I'm just having a big rant at the moment on another thread here in the Writer's corner - seems that myself and SW are butting heads. I went to submit Elita's "Tree of Life" to Smashwords but they only accept .doc files... now it's starting to become abundantly clear how poorly formatted eBooks are appearing.
I'll probably come across in a very wrong way however this must be said - Microsoft Word is not an ideal platform for generating consistent quality work. Can you do it, yes; is it ideal, no. There's too many nuances and quirks within the ailing doc format which can hide issues that won't appear until after you've submitted it.
Paul.
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