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Old 10-02-2010, 06:28 PM   #28
Piper_
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Posts: 761
Karma: 1278391
Join Date: Aug 2010
Location: USA
Device: Kindle 3, Sony 350
Quote:
Originally Posted by TheKindleWorm View Post
Personally I like locations and have no problems using them.

I am surprised that out of all the things which could bug people about the Kindle, locations as a topic just keeps coming up. It seems such a minor thing ...

... Maybe because on the whole people are satisfied with their Kindles, maybe this is why minor gripes are becoming such big issues?
Or maybe what's a minor issue to you isn't minor to everyone?

Seriously, I think when we see this many people complaining, it's wise to consider that maybe it isn't a minor issue and they're not all just silly people over-reacting.

I read about a study done of ebook readers overall and page numbers was #6 on the list of 36 requested features.



Quote:
And seriously (to the people who've suggested it) are people really going to send a Kindle back because they're irritated by locations?!?
Yeah, that's an odd response to give Amazon's customers. Nothing is perfect, and customers shouldn't be asked to pretend it is.

Customer complaints give useful information to assist in improving a product's quality and sales. No need to take it as a personal insult, as if someone's calling our baby ugly.

I did a ton of research over months before I decided on a Kindle. Locations and file management were the two things on the minus column.

I chose it anyway, thinking that, since Amazon's goal is to make the Kindle the most user-friendly and "disappearing" e-reader, and since these things can be fixed with a software update, they will do so eventually, in response to all the complaints, just like they did with collections. I still think they will, eventually.


Either way, like I said, I don't get the need to belittle complaints or requests that I don't share. I don't care about the browser, but I wouldn't go answering threads with complaints about it as if my being satisfied should be enough for them.

Last edited by Piper_; 10-02-2010 at 06:36 PM.
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