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It's one thing to criticize authors going through Smashwords... but books by professional authors, issued by major publishers, can be even worse. Especially when they are scanned in and OCR'd.
Every book I've recently bought from Barns & Noble come under the scan-and-OCR area, and without fail, they have had misspellings and formatting errors on at least every other page, far too numerous to catalog. I mean, we're talking about hundreds of spelling/formatting errors in one book. It's atrocious. My sloppiest uploaded text wouldn't contain so many errors. And these are in books that you'll pay $8-$10 for.
Simply put, there ought to be a law protecting consumers from such pathetic formatting, especially at the prices you pay for a book... if it was on paper, you wouldn't have to tolerate such bad formatting, you could show it to any store manager and they wouldn't think twice about refunding your money. But with ebooks, it's somehow okay.
One more thing that will drive consumers to pass on major publishers' works over indie authors who clearly put more work and care into their books.
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