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It might also be worth checking that the keyboard is itself working.
Try using the keyboard to type any word, then press the Enter key. That should take you to the search results page. If you can't type anything, then the keyboard is probably at fault.
Or, go to the menu, and then go to "Add notes or highlight". Again, type some words.
If the keyboard doesn't work, then you will need to get the Kindle repaired or replaced.
If the above tests do work, then the fault must lie somewhere else.
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