Seriously, if this is the worst thing that happens to you this month, consider yourself lucky. I don't doubt B&H could've done things differently that would make you happier, but they didn't, and you're only out a few bucks. I don't know how much you make, but I'm pretty sure you've spent more time telling us all about how upset about it you are than it took you to earn the money in the first place.
In the meantime, I'm going to continue to go to them first when I'm looking for A/V and COTS computer gear. Personally, I was impressed at the grace and aplomb the B&H rep showed in the face of unwarranted vitriol, and it's congruent with all of my experiences with them.