Quote:
Originally Posted by Fbone
I am not denying B&H made errors but as it's your credit card company that added the fees they are better able to remove them. Can you dispute the transaction?
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Just how many times in this thread do I have to repeat this?:-
B&H accepted my order & charged the full sum to my card. They subsequently decided to apply a new T&C not in force at the time of order and withdrew the acceptance, refunding the charge instead of correctly cancelling it.
Maybe because they had left it too late to do so – again down to them
The result of this is that Visa quite rightly and within their ToC’s charged fees for supplying the Dollars in the first place then again for converting them back to Sterling – not mine or my card providers fault – B&H’s fault!
Why is it you think that either I or my card provider should pay for B&H’s errors?
Quote:
Originally Posted by Fbone
What specifically would you like B&H to do that will satisfy you?
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Have you taken a job as a negotiator for B&H?
Again I have stated repeatedly from the outset, including in my email to them before starting this thread, that I expected them to correct their error by accepting the fees and charges at source with their card service provider. (I have never asked for a Gift card or any payment direct to me).
Is all that that clear and concise enough for you? - I’m sure it is for impartial viewers of this thread. (Views running at c.2000 as I post this)
I guess for some reason you and several others think they can hide the fact that it is clearly B&H’s responsibility for this error, by creating a smoke screen implying it was my fault somehow
Read - a nonny mouse’s post - #43 - for the most concise interpretation of this thread I have read.
– my only error was one of poor judgement in choosing to try to buy goods from B&H Photo Video.