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Old 09-30-2010, 07:23 AM   #880
JeffElkins
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Join Date: Jan 2008
Device: Kobo Clara 2E/HD, Kindle PW
Quote:
Originally Posted by Ragzilla View Post
It did not work. I am starting to get worried.

I reset the reader and attached it to the computer, ran the program, nothing.

At what point should I hook up the reader to the computer?
When it starts to flash?
Nothing? So you ran the program and nothing happened at all? Odd.

When I run the program I'm greeted with an opening screen: Pic1 (see attachment pic1.jpg). I agree to Sony's terms, if my reader is not connected I see Pic2a (see attachment pic2a.jpg) -- if my reader is connected I see Pic2b (see attachment pic2a.jpg)

As I said, this is a Windows program. Since you're on a Mac, hopefully you're using VMWare, Parallels, or another virtual environment to run it. If so, and you still see "nothing" when you click the file, try downloading another copy.


Quote:
When I connect my reader to my laptop I get an "no name" icon. I open that and inside is a "protected" file.
You want to be here (see the quote above) when you start to flash your Reader.
Attached Thumbnails
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