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"Tough!! it’s your problem not ours."
That was spoken by the OP, not the vendor.
Again, he should have been dealt better with by his bank, but I'm not familiar with the goings on on the other side of the pond, so to speak. In the US it probably would have been taken care of.
Banks love to take our money, IMHO... Over here they just love the "fees" they can apply to your account!
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