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Originally Posted by Stitchawl
I don't think the problem relates to customer service. B&H Customer Service was right there to try to deal immediately with the problem that arose, using the means it had at its disposal. The customer service was exemplary. Unfortunately, it was not able to satisfy Columbus in this situation.
There is an old saying that goes;
"You can't satisfy all of the people all of the time."
It would be nice if we could satisfy everyone all the time. I'd love it. You'd love it. That's just not reality. Sometimes reality sucks.
Stitchawl
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I think I may have missed something. Which part of
Quote:
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Tough!! it’s your problem not ours.
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was exemplary customer service?