Quote:
Originally Posted by desertgrandma
Then you might want to use the 'call back' feature.....instead of the email option, click on phone, enter your number and they'll call back immediately.
Be in front of your computer when you do..
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Should have thought of that as I have done that with other Amazon issues.
Result: They had to bump me to level two tech support as the level one could not fix it. Level two reset my PW on their end, having seen the same thing once yesterday. That fixed the issue. It is apparently a bug that they need to fix.