After two weeks, my reader is finally back in my hands. Sony didn't give me a new unit but they did replace the side panels and and some other parts to fix the screen darkening problem. At this point, I think more than 90% of the parts on this unit have been replaced. It still amazes why they didn't just give me a new one. Shipping expenses as well as parts and labor must have well-exceeded the $60 I originally paid. I really don't know how to feel about Sony anymore. Although they were supportive every step of the way, the quality of their product and repairs is definitely questionable. Hopefully, I can now get down to some reading and stop all this moaning and groaning.
