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Old 09-27-2010, 02:29 PM   #3
tvpupsik
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Posts: 203
Karma: 502
Join Date: Mar 2010
Location: St. Louis, MO
Device: PB 360, PB 602, PB IQ
Quote:
Originally Posted by vinvin View Post
I've sent my parents a PB360 as a gift, and they're having problems with it now... The local distributor (in Israel) refuses to help as it was not bought through them, so they want to have it fixed in the US when they come to visit. Is there a place in NYC they can go to to have it handled?
Most probably you will have to ship the device to the PocketBook USA service center in Kansas. Their contact info:
email: service@pocketbook-usa.com
phone: 1 877 326 0196, ext 2
hours: 8am-6pm CST, Monday to Friday
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