Precisely! I feel very sorry for the employees of FW, they are getting the shaft just as badly as we are. Besides their proprietary ebooks, the way they have treated what was once a very good CS oriented company like FW is why I never intend to do any business with them.
Quote:
Originally Posted by Graham
His purchase was 9 months or so ago. As noted above, the simplest explanation for the books disappearing from his bookshelf along with the Micropay rebate received for those books is that Fictionwise have processed a refund (which would take a few days to show up on his statement).
We've had a lot of ire directed at Fictionwise this year, and it's usually turned out that they've done their best to act in good faith, with what gives the impression of a dwindling staff and a parent company (B&N) chipping away at them and slowly closing them down. I suspect morale is not so good there.
Graham
|