Quote:
Originally Posted by Jim Lester
BTW I lost this thread for awhile, but when we released ADE 1.7.2 earlier this month, we also updated the FAQ to be more explicit. It now reads
Instead of allowing for deactivation, we instead automatically increase your allowance over time to account for losing/replacing/upgrading devices. If you go through your devices more quickly than we allow for, as the FAQ above indicates contacting our customer support will get this taken care of for you. |
Jim Lester can you help? I own 20 digital readers and purchased books to download to these readers (for my students). ADE tells me there are too many activations. If I try to contact adobe customer support how do I state my case in customer support? All I see are preset problem choices and nothing for my case?