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Old 09-26-2010, 04:55 PM   #5
speakingtohe
Wizard
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It did require nagging in my case as the package had not turned up (late by 5 days) when I sent first email.

I have reread the first reply email and it was definitely a form brushoff with the issue not addressed at all.

And they did do something although the package has still not shown up. I am quite happy with that.
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