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Originally Posted by timezone
Yes it is their fault. A store can't say you can purchase a stove with the promise to hold it for you until ready to get it and then turn around and say, sorry it is gone. Same thing
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The follwing is from Fictionwise.
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9. Ebooks. After purchasing any downloadable eBook or product from Fictionwise.com, it is the Fictionwise Member's responsibility to download the eBook or product within 1 hour of purchase. If you believe an error has been made in the purchase, please do not download the eBook (you must contact us explaining the error at support@fictionwise.com). Once you download the eBook, then it is impossible for us to refund you for it. Please note: Because of the constantly evolving nature of the eBook industry and eBook formats, we do not guarantee that eBooks you purchase from Fictionwise will always be available in the formats that we "currently" support. That is why it is important that you download the eBook in the format of your choice immediately after purchasing.
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This says to download the eBook(s) you've just bought right away as they do not guarantee them to always be there. And in this case, they are not there. So the OP/purchaser is well and truly screwed for not having downloading in the time there were there. Face facts, the OP/purchaser bout the eBooks, didn't download them. Then the OP/purchaser received email about April 1 and the Agency 5. Even if the OP/purchase did not somehow receive this email, there were post all over the net about the coming of the Agency 5 and April 1 as the date of mayhem. So I do not feel sorry for the OP/Purchaser for his mistakes. yes, plural as not downloading after buying and after warnings.