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Old 09-25-2010, 04:43 AM   #9
Graham
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Posts: 2,742
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Join Date: Feb 2008
Location: North Yorkshire, UK
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Quote:
Originally Posted by HarryT View Post
I'm sorry, but to my mind FictionWise have done absolutely nothing wrong here, and they are under no obligation whatsoever to refund any money to the customer.
Surely the disappearance of the Micropay balance is an error though? The OP paid for the books, and received the Micropay rebate. That should still be available to use against further purchases, regardless of whether the books were downloaded.

Graham
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