Thread: 650 DOA!
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Old 09-24-2010, 09:52 PM   #1
PocketGoddess
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Posts: 62
Karma: 654648
Join Date: Jun 2010
Device: Paperwhite, KSO, Nook, iPad
Unhappy 650 DOA!
I preordered the new Sony Reader Touch edition as soon as they were available at SonyStyle. I got it today, and it's effectively DOA: the bottom half of the touch screen is unresponsive, so I can't even confirm that I want to choose English for the device.

Has anyone else run into the same problem, or have any suggestions? When I called Sony they said I would have to pay to ship the unit back to a repair center and wait at least two weeks. I think that's completely unacceptable. I paid $250 for a new ebook reader, not a refurb or repair on a defective unit!
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