Quote:
Originally Posted by lila55
I don't see Amazon gaining from the return, I see it as property that is (after having reembursed the original buyer) now rightfully the property of Amazon. So it should be given back to them. Keeping it just because Amazon is a company and not an individual does not make it any more rightful in my eyes.
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Perhaps rightfully theirs, but I think to them it wouldn't matter. Processing that return, they use customer service time, they have to mail the thing back and forth, the device's value has gone down, etc. By the time all that is done and finished, they are probably getting barely anything out of it. Let's skip the part where they are such a big company, after all that, even I wouldn't care about the money left over.
Keep in mind that if they just take it back, they also have a customer who's even more unhappy.