Quote:
Originally Posted by bandhphoto
"If?" Of course we sent it. I see the post office package tracking number in our transaction database and you should have received (or soon will) confirming e-mail from us. As I said earlier, we are sorry for this unfortunate situation.
Henry Posner
B&H Photo-Video |
Yes, thank you.
The *Shipped* email appeared in my inbox timed after my last post and a little before yours, marked *Shipped as first class letter (GC)*, to the billing address I gave you for my card.
First class letter post US to here takes 3-5 days normally. I'll post here when it arrives.
Quote:
Originally Posted by brecklundin
Still, everyone screws up...it's how they handle the screw-ups that makes the difference. And one bad sales person can have a long term effect on a the image someone has of a company...but should one bad experience color your opinion forever? Probably not but it can for any of us.
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Oh so very true!
It takes a long, long time to develop a good reputation and so very little to loose it.