well the reader was Ok and happy to use it, had some probs when i first bought it and customer support did a great job, but hoiw things have changed now!
no reply to emails
and the screen on the damn thing has gone all grey lines on me!
not sure why, found it when I returned from a recent trip abroad, and its just out of warranty too..
well if they dont answer in the next few days it will be binned and a kindle bought...
I hate crap aftersales service!