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Old 09-23-2010, 05:31 AM   #1
oldbwl
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Join Date: Aug 2010
Location: Old Ynysybwl
Device: Sony PRS-300
Refund or Discount on poorly formated ebook

I don't know if this has been discussed before, the search terms I used brought up too many threads to be sure.

If I buy a new paperback from a book shop and find a page missing or damaged I would expect to be able to take it back for a replacement or refund.

If I download an ebook and find it poorly formatted including missing and corrupted words etc, and the DRM in place prevents any amendments (why should I anyway) wouldn't I be entitled to the same consideration, i.e. a refund and the license revoked or a discount on the original purchase price refunded to me? Especially so if the ebook is not significantly cheaper than the physical version?

I have found some conversions to be appalling and wonder if I should be doing something if only to prevent it happening again to others.

(Ha! pity I can't spell formaTTed LOL!!!)
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