Quote:
Originally Posted by Fbone
Perhaps, B&H can update the additional credit card requirement for international orders to their payment page to prevent further misunderstandings.
|
I've already submitted a web update request for this and expect to see it during October, when we return from
our impending hiatus.
Quote:
Originally Posted by rhadin
...years ago I tried to order 2 cameras from B&H. I gave the salesperson my credit card information and was told the items would ship the next day. Never shipped and was never billed. When I inquired, they had no record. The problem was, I believe, that all I wanted was the 2 cameras, none of the other peripheral items the salesman was trying to push.
|
I regret your dissatisfaction but there is no basis for this unfounded and undeserved suspicion. B&H has never paid our sales associates commissions and we have never run high-sales volume or high-dollar sales contests. We do this specifically because we do not want our sales associates to consider AT ALL whether or not your order includes "other peripheral items." We also want our sales associates to make suggestions and recommendations based on what seems best for each individual customer's shopping priorities, not for the sales associate's pay envelope.
Quote:
Originally Posted by columbus
So as I said, your gift certificate if you send it, is of no value to me, unless I can find something I want for $25 or less including shipping.
|
"If?" Of course we sent it. I see the post office package tracking number in our transaction database and you should have received (or soon will) confirming e-mail from us. As I said earlier, we are sorry for this unfortunate situation.
Henry Posner
B&H Photo-Video