Originally Posted by TomF
I recently returned an e-book to Amazon that Penguin published. I got 1/3 of the way through the book and finally couldn't stand the misspellings, poor punctuation, and bad formatting. It was clearly a less-than-perfect scan job and was obviously not edited after the conversion. What made it worse was that I had downloaded a sample and the problems weren't in the downloaded sample. I bought the book using the "Buy this book" link and apparently missed that the book also cost $13.99! I decided that for $13.99 I wasn't going to accept anything less than perfect and the digital version was far from that.
I notified Amazon about the poor digital copy and complained about the ridiculous price. They refunded my money. I also contacted Penguin complaining about both the formatting and the price. I got back what appeared to be a standard reply and they only addressed the price issue. I would have felt better if they said that they would look at the formatting.
No more Penguin books for me!
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