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tamtam5 · 09-21-2010, 04:43 PM

Margit-
Sorry you had a bad experience. I was able to recognize and remedy a communication issue last week by adding a special note to the ticket replys. Clients also can email me directly if there is an issue with an order or ebook feed. We are certainly not perfect and try to help quickly to remedy problems as they arise. If we cannot supply a new feed, then a credit is issued. Thanks

09-21-2010, 04:43 PM	#43
tamtam5 Junior Member Posts: 7 Karma: 10 Join Date: Sep 2010 Device: ADE	Margit- Sorry you had a bad experience. I was able to recognize and remedy a communication issue last week by adding a special note to the ticket replys. Clients also can email me directly if there is an issue with an order or ebook feed. We are certainly not perfect and try to help quickly to remedy problems as they arise. If we cannot supply a new feed, then a credit is issued. Thanks Last edited by tamtam5; 09-21-2010 at 04:45 PM.