I dunno why the operator couldn't upgrade my shipping - she tried putting it for expedited and the $27.97 charge went through but then she said it wasn't being accepted as an option for Canada

(1-3 bus.days) So she went and changed it back then it worked (she was doing this from my account page I gather since she asked me to log in after and check that all looked correct with my address etc)
Also she gave me an A/C Adapter so I think that was a bonus ($20 - but I guess it's the thought that counts

)
After 1 hour on my cell phone while at work I was pretty much ready to agree to anything as long as the damn thing was yet again on route. Like I said before - I appreciate her calling me and hopefully I have good news for her when she calls me back in a few weeks to see if the thing arrives this time.
In the interim I will enjoy reading up here on how people are getting along with theirs.