Thread: UK eBook customers complaints: 50% prices, 49% DRM
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Old 09-20-2010, 02:13 PM   #2
EowynCarter
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Also this very interesting note from immateriel (in french, sorry)
http://blog.immateriel.fr/2010/02/23...du-detaillant/
Where said said the ratio of people asking for support after buying a book went from 1/1000 to 1/4 when they added DRM.
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