Quote:
Originally Posted by astra
I would definitely call them again and ask to talk to their manager.
Since it is their fault (isn't it? there is no rule that billing and posting addresses must be the same?), they should refund the loss.
I bought both of my sony readers from them and both times they where excellent.
P.S.
I have come across this inconvenience of ordering from abroad, then cancelling the order myself. You have to pay the charge twice to your credit card company  |
I did re contact them before posting here to give them a chance to correct it, that was when I got the * Tough! Not our problem* response.
I don't think anybody will send goods of any value these days to an address different to the card billing, even within the same country.