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I broke my gen3's screen too. I didn't blame bookeen for my own stupidity.... Lesson learned, until such point we get plastic substrate ; treat your reader with extreme care. I never put it in my bag's front pocket again.
Even amazon would have asked you to paid for replacement screen.
Bookeen's support is one of best I've dealt with. Along with amazon, and synology.
Last edited by EowynCarter; 09-19-2010 at 09:07 AM.
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