Thanks. I removed all my books - maybe only 30 or so - backed everything up and tried the resetting it to default on Wednesday, but it helped nothing. I tried all possible troubleshooting steps before calling CS on Friday but I did changed anything. Interestingly enough, CS was not surprised by my complaint, nor did they try any troubleshooting, and immediately sent me another K3. I was hopeful for the new one but they are about equal in symptoms.
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