Quote:
Originally Posted by TheKindleWorm
 Are you still going to return it or will you try the update first?
Amazon work very hard to resolve kinks / glitches with their products when many big companies I know (from my own bad experiences with gadgets) either don't admit there is a problem or don't want to fix it! So peeps who are giving up on the Kindle to go to any other ebook maker, I would think on it first a while! Patience can be a good virtue  |
Well, see that's the thing. While I'm glad they fixed it (hopefully, I will give it a try tomorrow which is supposed to be sunny), I'm also irked at their customer service.
Instead of just sending me a form letter to call customer service every time I emailed them about the problem, why not tell me (even send me a form letter) they were aware of the problem and working on it?
So I dunno.