|
It may be suspect the scepticism of someboby, because reading across the various post it may be easy see that what described here is a common problem. In one post one say that after two times the Gen 3 screen brooken, he decided to not repair and buy one of another company.
Apart the specific question, who plan to buy BOOKEN ebook readers should be aware of the following facts and it is not a question to bash Bookeen
1. the screen is VERY FRAGILE. It is not matter to discuss if and when something happen, but the fact that an ebook reader is planned to be transported. If the screen brooken easy without any impact and when the reader was protected from his rigid cover, means that it is very fragile or at least that some of the readers broken very easy. This is not happen with other ebook readers
2. to repair the screen it is necessary to send the device in France, because there is no assistance by the resellers. This means that in addition to the cost of reparation, tehre are the additional costs for shipping. To repair the screen the cost is 80€ + shipping, which means about 110-120€ in total. For the same price one buy Kindle Wireless Reading Device, which has wifi and other additional advantages (Booken Gen3 has a lot of limitations, no wifi, only few buttom, only limit use to pdf, etc.)
3. in legal terms, if some part is not covered by warranty, it should be clearly indicated in the warranty description.
|