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Hi,
I bought my PRS500 about 6 months ago brand new and boxed from a seller on ebay. I had to pay about £30 import duty when I picked up the parcel. The seller made a customs declaration of "gift", and as I understand it it's just a matter of luck whether the UK customs decide to pick up on it or not. I have never ordered anything from the US without having to also pay UK duty though.
Also I was not able to collect the free offer of books because I do not have a US credit card. However, if you want to buy books from Connect and have a friend in the US who is willing to purchase credit gift vouchers for you, you can buy books using the gift code.
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