Quote:
Originally Posted by woodfairie
... i will definitely be checking any new units to make sure they have a serial number and and/or keeping my box , however with the amount of products we buy , I have no idea how to keep all these boxes ?
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There is no need to keep all the boxes if you don't want to. Simply cut out the serial number from the box and store it with the original documents that came with the item. Then throw out the box.
I also keep an electronic record on the PC of the serial numbers and model numbers of all major appliances and electronics purchased.
Glad you got your issue worked out, but it doesn't sound like it was a Sony problem. Appears to be a problem with the store you bought the item from.