Thread: 3 months later and my Kobo is broken.
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Old 09-17-2010, 02:40 AM   #8
clintbradford
Older ... slower ...
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Posts: 450
Karma: 1924
Join Date: Jun 2010
Location: Jurupa Valley CA US
Device: Kobo, Kindles 2/3/Keyboard/Fire/Fire HD, HDX.
>> ... I am fed up. I do not expect this of something I have bought at the end of June ...

Maybe it is my advanced age, but I would most certainly not be this irritated at this point in time.

Now, then, if I had a valid warranty on such a device, and followed all the publicly-published procedures for submitting it for a warranty replacement, and THEN the company unreasonably balked or refused me, THAT is when I would come to a messagegroup like this and share my woes.

Hey - I "want it NOW!" as much as about anyone. But the Kobo is NOT suffering from an industry-unusual failure rate. MANY of the "failures" are from us using non-Kobo-software to place files on our Kobos ...

Just my opinion, of course.
Last edited by clintbradford; 09-17-2010 at 02:42 AM.
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