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Hi guys,
I am very disappointed Amazon's delivery system and tracking system. I ordered Kindle 3 on August 12. It was shipped on September 3 and estimated date was September 14.
I contacted Amazon, but they said that I should wait it until October 3. Also, they don't know where that is. I called Canada post. Canada Post said that they got informed, but the package is not arrived. Amazon Tracking system shows that the package is in Des Plaines IL US since September 8.
I can wait for longer time if they provide me with appropriate delivery schedule and estimate time, but the problem is that Amazon does take care of the package delivery after they sold it.
I think that we have to complain it to make Amazon better or improved.
Amazon is not shop based company. Amazon is based on Internet, so Internet shopping company must have decent ordering system, decent delivery system, and decent tracking system.
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Unfortunately they cannot deliver each item personally.
As a Canadian I can sympathsize as I know how bad Canada Post's tracking system is. Even in Urban areas like Vancouver they will leave something with a neighbour or drop it outside your apartment building.
In the Territories the Post Office will send something back to the shipper because the person working that day doesn't recognize your name and therefore you don't exist.
Can't see what Amazon can do about that as Sears Canada or Future Shop and other Canadian companies have no means of controlling delivery within Canada.
Helen