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Bookworm - I've had this happen 2-3 times. Unfortunately, it seems that recovering can take a while because the freeze likes to drain the battery.
Basically, what I do is to try a hard reset 2-3 times and, if it hasn't recovered, I plug it into my PC. It may take a couple of hours, but eventually the reader wakes up again.
Question for you: Did you happen to have a memory card installed in the Reader when this happened? I've been wondering if a bad memory card (or a bad connection to the memory card) is what was causing the crashes, so I took my card out. Hasn't happened since then, but since it only happened every couple of months that doesn't really prove anything.
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