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Something's not right here.
All my sonies pretty much had the SN laser etched onto the rear of the chasis. Sounds like you got a refurbished one, which doesn't make sense since you said you bought it brand new. It should have come in a pretty Sony box, with the serial number on the rear. There should have been several pieces of documentation, including the limited warranty. If they weren't there and you kept it after finding out that something wasn't right, that's your fault - not Sony's. Sorry bud.
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