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After almost a month (purchased on August 17) I am still awaiting on a refund, or credit, of an eBook I bought, by my own fault, that wasn't available as an ePub.
The first level of customer service was prompt and friendly, then my request was passed to the billing department, which to my understanding is non-existant heh
Last edited by Squirsier; 09-14-2010 at 08:37 PM.
Reason: Time flies!
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