thanks . i have just tried the phone but its not recognised as a device at all. it seems this happens when the phone battery is low and the phone just then freezes. i tried this in various usb ports.
i will have to come back when the phone is charged. i do recall though that in explorer (XP) there was just aicon of a phone as a sub directory and the sd card as a separate one, and yet in callibre none of those appeared in the directory structure.
no network drives -its a stand alone PC, desktop. however i do have drive letters c through h. [basically a dvd writer and some card readers]. As i said i will retry this tomorrow - the battery needs recharging. thanks for your help.
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