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Vienna01 · 09-11-2010, 09:27 PM

Using firmware 15.1 that was pre-installed on my 301 purchased in May, I soon had problems with page advance and reverse not working at times. It happens for several book formats including .ePUB [non-DRM]. The LED blinked but the page didn't forward sometimes [maybe 1:5 times] Calling up the pop-up then immediately closing it temporarily cured the page freeze.

The Pocketbook USA technical staff suggested I reset/rebuild my system. I did that. The problem was much reduced for a time. When 15.2 became available I upgraded [Hope springs eternal]. I still have the problem but much less often [maybe 1:20]. The page forward/reverse failure behavior happens the same way. I suspect it is a different cause from the PDF page change bug discussed in this thread.

When I reported the problem to the USA technical folks, they said if resetting didn't fix my problem I would then need to send my reader in so they could examine it. I haven't done that nor have I reset/rebuilt my 301 again because the problem hasn't reached my tolerance level YET. I will do the rebuild again in a few days. Writing this post has overridden my procrastination. If reset/rebuild doesn't eliminate the problem, my fears will have been realized. I then must give up my 301 for a while. I don't want to be without the use of the reader. I am fearful of withdrawal symptoms.

Because the LED blinks even if the page doesn't change the tech folks said it isn't a hardware problem. I will HAVE to deal with this issue. The warranty is only 2 years.

There is hope for me & the reader yet.

I am replacing my wife's Sony 500 with a new Pearl-based Sony e-ink screen model very soon. Then I will be able [at least] to use her Sony 500 while I send my 301 to the Pocketbook hospital. Unfortunately, my patient visits will be limited to email.Mabe a webcam can be arranged.Yes, I am addicted to Ereading [new word?]but use of the Sony 500 will be palliative. If Pocketbook offered the new Pearl e-ink screen, I would replace my wife's Sony with a Pocketbook, but I don't wish to wait for that availability.

That's the saga/story of my irrational response to a problem with my addictive gadget. Is Mobilread group therapy for that addiction?

If anybody has suggestions of things I might try [I don't want to go to 14.2 firmware] to help identify the cause of the problem please SUGGEST.

09-11-2010, 09:27 PM	#6
Vienna01 Old Dog Learns New Tricks Posts: 123 Karma: 142 Join Date: Nov 2006 Location: Maryland USA Device: Sony PRS-500,PocketBook 301, Sony 650	A Different Problem: Me and Page Advance on my 301- A Saga Using firmware 15.1 that was pre-installed on my 301 purchased in May, I soon had problems with page advance and reverse not working at times. It happens for several book formats including .ePUB [non-DRM]. The LED blinked but the page didn't forward sometimes [maybe 1:5 times] Calling up the pop-up then immediately closing it temporarily cured the page freeze. The Pocketbook USA technical staff suggested I reset/rebuild my system. I did that. The problem was much reduced for a time. When 15.2 became available I upgraded [Hope springs eternal]. I still have the problem but much less often [maybe 1:20]. The page forward/reverse failure behavior happens the same way. I suspect it is a different cause from the PDF page change bug discussed in this thread. When I reported the problem to the USA technical folks, they said if resetting didn't fix my problem I would then need to send my reader in so they could examine it. I haven't done that nor have I reset/rebuilt my 301 again because the problem hasn't reached my tolerance level YET. I will do the rebuild again in a few days. Writing this post has overridden my procrastination. If reset/rebuild doesn't eliminate the problem, my fears will have been realized. I then must give up my 301 for a while. I don't want to be without the use of the reader. I am fearful of withdrawal symptoms. Because the LED blinks even if the page doesn't change the tech folks said it isn't a hardware problem. I will HAVE to deal with this issue. The warranty is only 2 years. There is hope for me & the reader yet. I am replacing my wife's Sony 500 with a new Pearl-based Sony e-ink screen model very soon. Then I will be able [at least] to use her Sony 500 while I send my 301 to the Pocketbook hospital. Unfortunately, my patient visits will be limited to email.Mabe a webcam can be arranged.Yes, I am addicted to Ereading [new word?]but use of the Sony 500 will be palliative. If Pocketbook offered the new Pearl e-ink screen, I would replace my wife's Sony with a Pocketbook, but I don't wish to wait for that availability. That's the saga/story of my irrational response to a problem with my addictive gadget. Is Mobilread group therapy for that addiction? If anybody has suggestions of things I might try [I don't want to go to 14.2 firmware] to help identify the cause of the problem please SUGGEST.