|
I am certain of the following.
- Some screens have the problem, others don't.
- Something in sunlight causes it, but not in artificial light
- It makes the device useless in sunlight
- It's a defect in either each individual screen displaying the problem, or the installation of the screen.
I've got a faulty PRS600 with that problem, and I've had 3 different Cybook screens, none of which had the problem. Just in case anyone is thinking it's not that bad, it really is bad. The sun in Scotland was enough to leave the screen almost blank, on a cloudy day.
I raised a repair in warranty request with Sony, however I wasn't able to send it back as I ended up in hospital. I'm out now, and I'll send it back on Monday of next week. I do have a receipt which I can include, however I bought it earlier in the year in the USA, not the UK, and it's going to be Sony Europe I'm sending it back to. I'm anticipating a problem with that, however I'm going approach it with a zero tolerance approach. Faulty screen, their quality control missed it, Sony made it, Sony fix it. Hopefully I'll have few problems.
|