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Screen breakage is not under warrenty. That's true for bookeen, amazon, sony, pocketbook, any manufacturer.
And avoid breaking your cellphone's screen, it's not under warranty either.
An other point, maybe you did hit you cybook. I don't remember how the hell mine got it,though marks on the case are proof it was seriously hit. E-ink screen uses a glass substrate, that make them prone to breakage. Glass is also know to sometime react to being hit afterwards.
Last edited by EowynCarter; 09-10-2010 at 03:15 AM.
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