Thread: Cybook ordering
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Old 10-28-2007, 05:54 AM   #70
petermillard
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Posts: 496
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Join Date: Aug 2007
Location: London, UK
Device: iPad, iPhone, K3 & Amazon - between them they cover my needs.
Hi

Quote:
Originally Posted by Adam View Post
What I would like to know is what is the Warranty? Is it through bookeen or do you have a separate one.
From Bookeen's website:-

"Limited Warranty Coverage

Bookeen standard Product warranty is one (1) year after date of delivery.

If a defect arises and a valid claim is received by Bookeen within the Warranty Period, Bookeen will repair the product at no charge (except shipment costs see below), using new or refurbished replacement parts or replace the product with a comparable product that is new or which has been manufactured from new or serviceable used parts and with at least functionally equivalent to the original product....
<SNIP>
...The shipment of the defective units to Bookeen office is taken in charge by the customer, the shipment back of the repaired units to the customer is taken in charge by Bookeen."

So, a standard 1-year RTB warranty by the sound of it, shipping to Bookeen at the customers expense...

Quote:
Originally Posted by JSWolf View Post
$383.32 is what it will cost to get a Cybook Gen3 in the USA. Shipping is EXPENSIVE!
LOL JSW - you could always order one from the UK - equivalent of $524 USD - ouch! Still, the shipping's only $21.39 - but then Britain is closer to France, physically at least
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