Thread: An UPS nightmare: can someone help me?
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Old 09-09-2010, 05:25 AM   #16
JSWolf
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Quote:
Originally Posted by HarryT View Post
I'm afraid I don't quite see why this is Amazon's mistake. It sounds like the mistake was made by UPS, not Amazon. It will have been they who returned the package to Amazon because they were unable to deliver, and once Amazon receive a returned package they can do nothing other than process it through their "returns" process, and issue a refund. I can understand your annoyance at this, but I really don't see that Amazon have done anything wrong.
It is Amazon's mistake for using UPS in Canada given UPS' extremely poor service history in Canada
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