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I would completely agree with the OP on this one.
Here has been my experience so far (I live in Australia).
I bought the ebook reader (kobo) thinking I could just buy books and put them on.
Got it home, went around a few forums and found this update which fixed a few problems, so I put the update on, it bricked my reader (probably user error, not sure).
I got a new reader and successfully did the update and went to download the application for getting books on the reader (I'm using a mac).
I was confused about how calibre gets into all this so I ended up using an angus and robertson app I think (or the kobo one I can't remember).
I downloaded the application and found that there are two I could use, I wasn't sure which one was best, so I just kept with one.
I then bought a book online thinking I could just chuck it on my reader and it would all work well, little did I know.
Because I had updated my reader, the books wouldn't go on there, some funny DRM error or something with the software, even though I had paid almost full price of a normal paperback for them.
I contacted Kobo and they said I had to wait for the vendor to update thier software to be compatible with the kobo or something before I could use the book on the kobo.
I haven't bothered trying again, it's just too hard and confusing.
The upshot of this all is is that I will never ever buy an ebook again, unless it's well price (no ebook should cost more that $AUD10 ($USD12)) and I know it's a downloadable copy with no DRM.
I think I will be waiting a while...
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