Quote:
Originally Posted by brainycat
I've only ordered domestically from bhphotovideo, but I've spent hundreds of dollars there over dozens of orders and I can only give them the highest recommendations.
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I will back up this recommendation with my buddies and myself & having spent, well, obscene amounts of money with them on camera gear, and other gear as well. Best customer service around.
On thing to remember is they have limits during the week and year when they are open. This is due to religious convictions which I completely respect them forgoing the business in favor of their values. But it is something to be aware of when ordering or even placing an order as they do not even accept orders during these times.
If you ever want to see how well they treat their customers google HenryP and find photography related forums...he is part of B&H and very serious about fixing any problems their normal channels might have an issue resolving. For example Henry helped me when I got a copy of a lense that simply did not work on my main DLSR body. I was in a total bind and needed to have the lense overnight and he made sure I received it on Saturday and went out before they closed for business on Friday sundown. B&H ate the extra cost for the Saturday delivery from B&H and it all worked out GREAT in the end. I had originally paid for overnight UPS because of a deadline and had to have the lense...Henry just made it sooo easy. Also so did everyone I dealt with on the matter from the shipping to making sure my refund on my returned lense was processed faster and before a pending week long closing for a religious period.
I love they are selling readers as well now...